Medical Assistant Ear, Nose and Throat

Schedule: Monday-Friday; 8am-5pm-occasional late night may be required. 1 hour lunch period.

This role will primarily support the clinic's instrument reprocessing and infection prevention workflows, with a strong focus on the sterile processing and high-level disinfection of surgical instruments and endoscopes. Responsibilities include proper cleaning, decontamination, inspection, assembly, sterilization, storage, and documentation of instruments and equipment in accordance with organizational policies, manufacturer guidelines, and regulatory standards.

In addition to instrument processing duties, this position will serve as a cross-trained backup to Certified Medical Assistants (CMAs) and provide support for clinical operations as needed. Responsibilities may include:

• Assisting with patient rooming, intake, and preparation for provider visits.
• Managing and responding to in-basket messages within the electronic medical record (EMR) system.
• Supporting medication prior authorization processes and prescription-related workflows.
• Completing and processing patient forms, medical documentation, FMLA/disability paperwork, and other administrative tasks. …