Food Service Ambassador - Patient Dining Associate

All candidates must be able:

• Work 5 days per week from 3:00pm to 7:30pm
• Work weekends and work on holidays
• Be able to effectively use a tablet to access and operate the tray tracking application.
• Adhere to N95 Respirator Facial Hair Requirements to ensure proper seal when entering Airborne Isolation Rooms

Pay Range:

$18.85 - $28.30

Major Responsibilities:

• Acts as key contact person between food and nutrition and the patient. Obtains patient meal orders via call center or bedside following scripting and customer service standards. Provides patient with an orientation to Room Service and other department services including the patient menu, diet order, meal ordering process, guest services and how to speak with a dietitian.
• Delivers meals and collects patient trays after meals. Ensures satisfaction of patients with food items upon delivery. Records intake for patient calorie counts as ordered by physician or dietitian. Resolves any patients concerns. Document meal fluid intake for I & O.
• Receives and processes diet changes throughout the day, i.e. …