Mail Order Pharmacy Technician - Menomonee Falls
Advocate Health
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About this job
Hybrid position with onsite work required every other week
Fast-paced environment with high call volume
Responsible for processing queues, data entry, and insurance billing support
Troubleshoot insurance-related issues, including Medicare and Medicaid claims
Must be solution-oriented and able to think critically to resolve issues
Strong computer skills and accurate typing abilities required
Comfortable working independently and staying self-motivated in a remote environment
Positive, upbeat attitude with strong interpersonal skills
Ability to work effectively with individuals across a variety of personalities and roles
Collaborate closely with a team of Pharmacy Technicians and Pharmacists
Open to feedback and committed to continuous improvement
Ability to remain productive when not actively handling phone calls
Minimum of 2 years of relevant experience required
EPIC experience highly preferred
Stable and consistent work history
What We're Looking For
A problem solver who takes initiative and provides solutions
Someone who works well independently while remaining a strong team player
A professional with excellent communication skills and a customer-focused …