Relationship Associate - Public Sector Banking
Citigroup
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About this job
The Relationship Associate will be responsible for supporting the Public Sector Banking team and its clients with various types of financial transactions across Citi’s Banking, Markets, and Services businesses. The Relationship Associate will play an important intermediary role between clients and various groups within Citi and must act as a client advocate while holding partners accountable to deliver with high standards. The goal of this position is to deliver the best client experience while identifying cross-sell opportunities and deepening client relationships. The Relationship Associate will be guided by the Public Sector Banking Parent Account Managers (PAMs) and the Public Sector Banking Leadership team.
Description of Role & Responsibilities:
- Deliver the highest degree of client satisfaction through day-to-day execution and client interactions guided by the Parent Account Managers (PAMs)
- Identify cross-sell opportunities across Banking, Markets, and Services leveraging all client interactions and converting challenges to opportunities
- Develop deep knowledge of the client and their finance/banking operations to advocate for their needs within the Citi network and …