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Placerville, CA

Customer Service Representative

Innovative Education Management

Placerville, CA

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About this job

Job Summary

Provides responsive customer service support to internal customers, including educators, school
administrators, and business department personnel. Responds to inquiries, researches, and communicates the
status of orders and paperwork, addresses routine questions and concerns, and identifies issues requiring
additional assistance or escalation. Maintains accurate records, follows up to ensure issues are resolved, and
works collaboratively with other departments to support efficient operations and a positive customer
experience.

Requirements / Qualifications

MINIMUM QUALIFICATIONS:
Education: High School Diploma or equivalent
Experience: At least one (1) year of customer service, administrative, purchasing, or related office experience.
REQUIRED DOCUMENTS:

Applications not accompanied with the above required materials will not be considered.

Applications will be reviewed as they are submitted.

Comments and Other Information

*We do not discriminate on the basis of age, gender, sex, handicap, disability, ancestry, national origin, color, race, political affiliation, religion, marital status, or veteran status.