Part Time Universal Banker (20 Hours) - Rockville Pike Branch

The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

Responsibilities:

Assist in basic account opening for existing customer

Provide service delivery to internal/external customers to resolve account service issues

Execute financial transactions in accordance with bank policies and procedures

Refer opportunities to segment partners where appropriate

Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively

Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. …