Cafe Barista - FT

Major Responsibilities:

• Greets all customers by providing quick, friendly and personal service. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Sells and serves baked goods and food items to customers. Processes transactions through the POS and provides change to customers. Follows cash handling procedures and cash register policies.
• Maintains the highest level of standards for all product preparation. Adheres to all licensed Starbucks recipes (at Starbucks locations only), specialty drinks, measurements and food presentation standards. Provides top quality espresso shots for hot and cold beverages. Maintains espresso equipment to manufacturer and sanitation standards.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
• Communicates with staff and management to solve problems and improve quality & service and effectively implement change. Contributes to cafe goals for increasing sales and improving profits. …